Patient Registration Team Coordinator

Metro Health | Wyoming, MI

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Posted Date 8/02/2018
Description

Patient Registration Team Coordinator - Patient Registration * Evenings - 40hrs/wk.

Requisition #: req516

Shift: Evenings

FTE status: 1

On-call: Yes

Weekends: Yes

This position will have 8 hour shifts from 4:00 p.m. - 12:30 a.m and will be in the Emergency Department.

General Summary:

Under the direct supervision of the Patient Access Manager, the team coordinator is responsible for the day to day planning, operation, and work distribution of the team.

Requirements:

  1. High School diploma, GED, or equivalent required.
  2. College Education or Patient Access experience: 1-2 years preferred.
  3. Certified Healthcare Associate Certification (CHAA) required or obtained within one year of accepting position.
  4. Medical Terminology preferred.
  5. Medical coding/billing knowledge preferred (ICD-9/10 and CPT)

Essential Functions and Responsibilities:

  1. Responsible to distribute and prioritize daily work assignments.
  2. Responsible to maintain appropriate staffing levels.
  3. Assist Manager with the day-to-day operational aspects and represents Manager when not available.
  4. Responsible for registration aligning with the duties of a team coordinator.
  5. Serves as a primary liaison regarding registration issues.
  6. Coaches and provides feedback to build a culture of safety.
  7. Documents all interactions with staff on issues.
  8. Assists manager with annual employee evaluations, performance conversations and employee work plans.
  9. Responsible to maintain a working knowledge of Federal, State and local laws and regulations that impact areas of responsibility.
  10. Responsible for monthly QA stats.
  11. Other duties as assigned.

Category: Heath Care, Admin & Clerical, Customer Service

Category
Medical / Health Care
Job Type
See Description

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