Accounts Receivable Specialist/Sales Support

Confidential Employer | Grand Rapids, MI

Posted Date 5/04/2021

Seeking a qualified Accounts Receivable Specialist/Sales Support

Job functions iwll include:

  • Support sales staff with customer account setup and pricing
  • Prepare itemized statements,
    • bills, or invoices and
    • record amounts due for items purchased or services rendered.
  • Communicate effectively with customers and customer service to resolve account-specific questions.
  • Review documents, such as purchase orders, sales tickets, charge slips to compute fees or charges due.
  • Support sales staff with pricing documentation
  • Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

Technology Skills:

  • Data base user interface and query software —Database software; SalesForce
  • Proficient in Excel


Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination — Adjusting actions in relation to others' actions

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule: Monday to Friday

Supplemental Pay: Plus Bonus pay

COVID-19 considerations: Common surfaces sanitized daily, customers visit curbside only. Most meetings conducted via zoom


  • Bachelor's (Preferred)


  • Accounting: 1 year (Preferred)
  • Accounts Receivable: 1 year (Preferred)

Work Location:

  • One location

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Autonomous/Independent -- enjoys working with little direction


  • Reconciling the accounts receivable ledger
  • Responding to customer questions and resolving issues
  • Clerical functions such as billing, estimates, monthly statements, etc.
  • Analyzing customer payment plan, payment history, and credit line
  • Collecting customer payments in accordance with payment due dates
  • Making collection calls on outstanding accounts
  • Submitting delinquent accounts to attorney or outside agency for collection


    • Bachelor's (Preferred)

    • Accounting: 1 year (Preferred)

    • Accounts Receivable: 1 year (Preferred)


Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Job details

Salary -   $40,000 - $45,000 a year
Job Type- Full-time
Number of hires for this role -  1
Salary40000.00 Annual
Job Type
Full time
Apply normally -or AIP (Apply in Person)
Normal (Candidates apply normally)

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