Repair Service Technician - Team Leader

Agile Safety | Grand Rapids, MI

Posted Date 10/16/2021

Agile Safety is seeking a Lead Service Technician to evaluate, repair and calibrate handheld electronic instrumentation.


  • Not required, on-job training will be provided


  • Friendly customer service attitude is a must
  • Detail-oriented and self-motivated a must
  • Good deductive reasoning / problem solving skills a must
  • Strong drive toward task completion a must
  • Technically / mechanically-inclined a plus
  • Experience with customer service / technical support a plus
  • Supervisory experience a plus
  • Comfortable learning and using computer programs (training will be provided)
    • Word, Excel, Outlook, QuickBooks
    • Other industry/equipment specific software for instruments


  • Evaluate, repair and calibrate handheld electronic instrumentation
  • Directing workflow for the service department to ensure effective performance
  • Technical support for customers and sales staff
  • Managing records for warranty parts program
  • Assist rental department with instrument preparation
  • Occasional on-site service and calibration of fixed installation instrumentation


  • Business hours: Monday–Friday, 8am-5pm / additional hours as needed
  • Paid vacation time
  • Health insurance offered
  • 401K with match offered
Salary40000.00 Annual
Job Type
Full time
Apply normally -or AIP (Apply in Person)
Normal (Candidates apply normally)

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