Housekeeping Supervisor

Heather Hills LLC | Grand Rapids, MI

Posted Date 1/18/2018
Description Job Title: Housekeeping Supervisor

Position Summary: Housekeeping Supervisors at Heather Hills are self-motivated, customer service oriented supervisors. They oversee the housekeeping staff and the cleanliness and safety of the community. Reporting to the Maintenance Director, the Housekeeping Supervisor is responsible for cleanliness in all aspects of the community. By maintaining a sanitary environment in the apartments and common areas for the safety of our residents, our Housekeeping Supervisors provide a pleasant experience for all visitors to the community. Housekeeping Supervisors take pride in providing a beautiful, clean, and safe community for residents and guests.

Our Maintenance Department is comprised of highly skilled associates that maintain utilities, grounds, and the building for Heather Hills. Our mission is to provide quality service in an efficient and professional manner to ensure a safe, attractive, comfortable, and clean environment. We focus on providing high resident satisfaction and a beautiful, well-maintained community.

Main Job Tasks and Responsibilities:

* Schedule the housekeeping staff and apartment cleanings appropriately. Keep up to date with resident move-ins, guest stays, and open rooms by staying in communication with Maintenance and Leasing.
* Order supplies, label them properly, keep track of usage, as well as the MSDS Sheet. Proactively work with vendors to ensure supplies are always properly stocked. Monitor lightbulbs and clean or replace filters regularly.
* Clean the bathrooms, kitchens, windows and blinds of apartments and common areas. Vacuum, dust, mop floors and polish furniture. Make beds according to residents’ preference.
* Survey and clean high touch areas regularly, sanitizing rooms, spa, and surfaces. Take out trash.
* Build a rapport with residents, and respond to their needs.
* Assist with laundry. If needed, wash, dry, fold and put away laundry. Ensure the machines have enough soap to operate on schedule.
* Submit work orders to the Maintenance Director as necessary.
* Adhere to safety regulations regarding safe chemical handling, as well as other cleaning procedures to prevent cross-contamination.
* Maintain accurate record keeping of the cleaning and laundry schedules.
* Assist with all other duties as assigned by the Maintenance Director.

Job Requirements:

* Previous experience cleaning in an assisted living or senior community.
* Managing staff effectively and communicating clearly.
* Detail oriented, dependable, and organized.
* Independent worker with integrity and good judgment.

Physical Requirements:

* Ability to bend, twist, kneel, and reach.
* Constant standing and walking – ability to stand for long periods of time (up to 8 hours).
* Ability to reach, bend, stoop and frequently lift up to 50 pounds.
* Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
* While performing the duties of the job, the associate is frequently exposed to heat/ cold.
* Performing repetitive movements throughout the day.
Medical, Dental, Group Term Life, Short Term Disability, Paid Vacation & Sick Time
Management / Executive Director | Hospitality / Tourism | Janitorial / Custodial | Medical / Health Care

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Address1055 Forest Hill Ave. SE
Grand Rapids, MI 49546