Sales Counselor & Community Liaison

Clark Retirement Community | Grand Rapids, MI

Posted Date 1/13/2021

Additional Information

  • Job Status:



About Clark:

Clark is a Life Plan Community with a continuum of care. Our staff of professionals are committed to providing excellent service and a warm atmosphere for residents, visitors, and staff. Clark at Keller Lake is located on the South East side of Grand Rapids, nearest to the Cascade area in a beautiful wooded area on Keller Lake. Clark is a growing organization and provides independent living apartment homes, as well as assisted living, memory care, long-term care, and access to other ancillary services. We pride ourselves on our Life Enrichment Montessori programming to create a high quality of life environment for our residents.

What We Offer:

Clark offers a benefits package that goes above and beyond.*

Benefits-eligible employees can take advantage of:

· Generous paid-time off (PTO) program including planned time off, sick time, and holidays

· Medical, dental, and vision plans

· Clark sponsored Health Savings Account

· 403(b) program with Clark match and annual contribution (age 21 or older)

· Extended illness benefits

· Tuition reimbursement to promote lifelong learning and career advancement

· Short and long-term disability insurance

· Life insurance - 100% coverage by Clark

· Easy access to public transportation

· Discounts to local and national companies

*Benefits are subject to change without notice. Benefits details dependent on employment status.

Clark is a drug-free workplace and an Equal Opportunity Employer


Candidate Requirements:

  • Bachelor’s Degree in Marketing, Sales, Business or a related field required
  • 3-5 years of experience in a relational sales role required. Experience in the Life Plan Community industry is preferred
  • An understanding assisted living and dementia
  • Ability to build effective relationships with referral sources
  • Sales and business savvy, attention to detail, self-direction and motivation
  • Experience using and managing a CRM system


Clark is seeking a highly talented Sales Counselor & Community Liaison. This role requires an individual who is skilled at developing a keen understanding of the needs and desires of prospective residents and their family members and a drive to close sales. In addition, you will proactively build relationships with community members of the Greater Grand Rapids area, in order to enhance referral opportunities.

Essential Job Functions Include:

  • Achieve and exceed sales goals to achieve occupancy levels
  • Develop successful relationships with referral sources
  • Promote the Clark brand and all that our Life Plan Community offers
  • Utilize CRM software to track outgoing contact efforts, current leads, and follow-up results
  • Participate in the Sales team on-call evening, weekend, and holiday rotation

General Information

  • Job Title:

    Sales Counselor & Community Liaison

  • Location:

    • 1551 FRANKLIN ST SE
    • GRAND RAPIDS, MI, 49506
    • United States
  • Employee Type:


  • Minimum Experience:

    3 Years

  • Required Degree:

    4 Year Degree

Job Type
Full time
Apply normally -or AIP (Apply in Person)
Normal (Candidates apply normally)

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