Softlines Team Leader (45) - S Pennsylvania Ave, Lansing MI

Meijer Inc. | Lansing, MI

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Posted Date 2/12/2019

Currently, Meijer is looking for a Softlines Team Leader (45). Plans, directs and supervises team members in the day to day operations of the Softlines department. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members during peak periods or when scheduling conflicts arise.

Key Deliverables:

  • Responsible for staffing selection and hiring to achieve staffing needs
  • Promotes succession planning by providing career paths, identifying development needs for the Team Members, and being involved with and accountable for promotion decisions
  • Documents and applies disciplinary actions and makes recommendations concerning discharge
  • Supervise the execution of the Merchandising plan within the Softlines area
  • Is responsible for P&L, achieving sales, labor and shrink plans for the department
  • Implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor
  • Models exceptional, fast and friendly customer service
  • Mentors and coaches Softlines Team Members to ensure production levels are to Meijer standards
  • Assists in training the General Merchandise Team Leaders and Team Members in correct Softlines Merchandising standards
  • Ensures the Softlines team is thoroughly trained in all aspects of their jobs and have completed all required training
  • Reviews Customer Survey and customer feedback from previous week or day
  • Schedules and supervises the Softlines Team to:
    • Maintain department conditions and operations
    • Set floor to floor plans, planograms and templates
    • Complete daily price changes and weekly ad sets
    • Execute inventory preparation of the sales floor and backroom
    • Set and stock all Softlines specific area planograms
  • Communicates the Meijer Friendly Initiative in all team meetings and conversations
  • Analyzes production results from the previous days stocking and discussing with Team Members
  • Reviews sales goals, supply costs, stock loss/shrink results and goals
  • Promotes a safe work environment
  • Reliable and consistent attendance is required
  • Other daily tasks as required


  • Requires high school diploma or its equivalent
  • 3 – 5 years of related retail experience
  • One year of management experience
  • Successful completion of all required curriculums
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
  • Demonstrated ability to resolve conflict and by addressing root cause issues
  • Demonstrated ability to manage multiple tasks
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  • Demonstrated ability to teach suggestive selling
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
  • Successful completion of all required certifications
Job Type
Full time

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