Host (Part-Time)

Porter Hills Retirement Communities & Services | Grand Rapids, MI

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Posted Date 6/10/2019


Food Services


Do you take pride in providing excellent customer service? Are you ready to join a dynamic team?

Porter Hills Village is now hiring Hosts to work on the dining services team.

Available shifts include 10am-2:30pm and 4pm - 8pm.

Be sure to apply online today!

The primary purpose of your position is to help ensure continuity and quality of service in the dining room during meal times as directed/instructed and in accordance with established food service policies and procedures

Host Job Functions

1. Assist residents in seating and solving problems as they arise during service

2. Help serve meals in accordance with established procedures

3. Help set up meal trays, food carts, and dining room as instructed

4. Deliver and remove food carts and trays

5. Ensure that storage areas are clean and properly arranged

6. Clean work stations regularly

7. Assist in food preparation and set up for special events if requested 8. Assist dishwashers as necessary


Communication Skills

• Chooses communication style appropriate to the audience

• Demonstrates effective skills in written and verbal communication

• Demonstrates sensitivity to the cultural beliefs of audience

Self-Management/Managing Change

• Meets attendance and punctuality expectations

• Appropriately shares information and knowledge

  • Supports and adheres to the mission, vision, values, and standards
  • Completes job responsibilities in accurate and timely manner

• Demonstrates principles of Continuous Quality Improvement (CQI)

• Maintains a neat, clean appearance in accordance with established dress code

• Demonstrates ability to handle multiple tasks

• Assumes accountability for results

• Demonstrates ability to manage change

• Maintains stable performance and emotions when faced with opposition, pressure and/or stressful conditions

• Uses constructive feedback appropriately

• Makes decisions considering the impact of the decision on other teams and/or services

Customer Service/Relationships

• Functions cooperatively as a member of the team working to achieve goals

• Respects and shows consideration of everyone

• Demonstrates a positive attitude and creates a positive image of the employer

• Demonstrates willingness to help others and assist persons served, staff, and guests


• Maintains confidentiality of persons served, employer, staff, and company information

• Only acts within the scope of his/her role

• Complies with all applicable laws and accrediting bodies

• Honors the rights of the person served

• Immediately reports all suspected abuse and/or misappropriation of property

Environmental Safety

• Helps maintain company property in a neat and safe manner

• Reports all incidents/injuries and completes appropriate documentation in a timely manner

• Follows all safety and sanitation standards

• Recognizes safety hazards and takes corrective action

• Demonstrates knowledge of emergency and disaster plan

• Attends and participates in required annual training

Position Requirements

Desired Qualifications

• Must possess, as a minimum, a 10th grade education

• Front-of-the-house restaurant experience preferred

• Must possess excellent communication skills

• Must possess knowledge of the appropriate skills for communicating with individuals of all ages, especially the geriatric population



Competitive pay


Host (Part-Time)

Number of Openings



Porter Hills Village

About the Organization

Porter Hills is a care provider of choice in West Michigan, with a strong reputation and 43+ years of experience. Porter Hills invests in knowledge, programs and services that are redefining quality of life for seniors and their families in West Michigan. We model innovative practices that integrate care, community and commerce in exciting new ways. We lead strategic collaborations that bring out the best in the elder care sector for the benefit of all.

Full-Time or Part-Time


EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type
Part Time

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