The Fundamentum (earlier knows as Selling Partner Infrastructure) team provides scalable platform infrastructure that empowers Amazon teams to build secure, intuitive, and global applications for web, mobile and APIs. Our infrastructure is used by Partners weekly that are enrolled in multiple Amazon’s business programs, as well as Builders across several internal teams who develop solutions for them. We provide web and mobile app development frameworks, tools, and processes for Builders to efficiently deliver high-quality experiences. In addition, we own and innovate experiences across navigation, mobile, and account-based tools to support business growth for our Partners.
Our mission is for Partners to consistently receive the experience bar regardless of the selling channel. As owners of the tool and systems upon which experiences are built, we are uniquely positioned to ensure that our Partners grow their Brands and capture global business opportunities with minimal effort and time while raising the customer experience via prices, product authenticity and availability, and convenient delivery.
To help make this a reality, we are looking for a Senior Technical Program Manager(TPM) to build infrastructure to support our Enterprise Authorization (EA) System. As a TPM, you will be responsible for projects that span across the organization and contribute to building scalable mechanisms for EA within Fundamentum.
The right candidate will have proven Program Management skills and the ability to translate technical needs and pain points, into projects or programs that scale. Additionally, the ideal candidate will have experience communicating to teams verbally and in written format, ability to work with technical teams across various groups to create strategy for and drive programs. The right candidate will have organizational skills and proven program management experience with attention to detail and bias for action.
To be successful in this position, you should be motivated, creative and a self-starter with time management skills who is able to see the big picture, execute flawlessly, and drive against timelines and project roadmaps.
This role is located in Detroit, MI or Seattle WA
Responsibilities include:
· Work with the leadership team to set strategy, define the product, and make appropriate high-judgment trade-offs between features and speed-to-launch
· Use case prioritization, feature definition, ownership of the product roadmap, and customer segmentation
· Engage with service owners and partner teams to identify integration opportunities and drive product initiatives
· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical
constraints.
· Creation of communication mechanisms for collaboration across senior leadership in the broader Consumer.
· Document, maintain and report on program processes
· Identify and manage operational best practices with a focus on efficiency and customer satisfaction
· Effective communication with Senior and VP level partners both written and verbal
· Perform general administrative functions such as scheduling meetings, event management, and marketing
BASIC QUALIFICATIONS
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.