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  Full Job Description    (Date Posted: 1/10/2018)
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Float CSR
Job Title:   CSR/ Teller - Floating
Job Info:   United Banks mission is to empower people by providing real solutions in business and life. So promise great things. Act like a hero. Solve a problem. Stay open to ideas. Invent a better way. Delight customers. Build relationships. Customize. Get creative. Flex. Respond. And deliver real solutions. United is our name. United is our mission.

You are United. United begins with you (quite literally with "u" and figuratively with "you!"). To our customers, you are the bank. You are the person who makes this bank come alive and sparkle with personality. You embody our vision. We do whatever it takes. We empower people. We provide real solutions.

As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:

• Paid vacation, sick, and personal days;
• Health, dental, vision, and life insurance;
• Long and short-term disability;
• 401(k) retirement plan with company match;
• Education reimbursement;
• Wellness opportunities;
• Training and development opportunities;
• Pay for performance;
• Promote from within philosophy;
• Bank products and services

We have an excellent opportunity for a full-time Floating Customer Service Representative for our 12 West Michigan branches. United Bank is searching for driven individuals who are focused on building relationships with our customers by meeting their financial objectives. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.

The Customer Service Representative position is a fundamental position at United Bank. Customer Service Reps have the important role of being the first impression our customers have of United Bank. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks. It is the relationship you build with customers that creates account retention. In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will also be responsible for areas of compliance as it relates to your position and may be assigned special projects or additional duties. This position floats between all 12 West Michigan branches based on staffing needs.
Salary:   10.25/ hour starting
Job Category:   Banking / Financial
Customer Service

Location:   Grand Rapids, MI
Type:   Full Time

Contact Person:   Rachael Hennessy
Title:   Human Resource Assistant

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Float CSR

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